Serjella Olive Oil

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Privacy Policy

GENERAL INFORMATION – PRIVACY POLICY

WELCOME TO OUR WEBSITE SERJELLA.COM

For Near East Trading, your privacy and the security of your personal data are very important, which is why we collect and manage your personal data with the utmost care and take appropriate measures to keep them safe.

Below you will find information on the processing by Near East Trading of your personal data in relation to your navigation on serjella.com and the use of the services offered.

For detailed information on how Near East Trading manages your personal data, we invite you to read this Privacy Policy in full.

Below you will find information on the processing by Near East Trading of your personal data in relation to your navigation on serjella.com and the use of the services offered.

For detailed information on how Near East Trading manages your personal data, we invite you to read this Privacy Policy in full.

Some services may be subject to different legal terms, in which case we will provide you with all relevant information from time to time.

THE HOLDER OF THE TREATMENT

The owner of the processing of personal data is Near East Trading

RESPONSIBLE FOR THE TREATMENT

The “Near East Trading”, has been designated as the Personal Data Processing Manager.

For any clarification, question, or need related to your privacy and the processing of your personal data, you can contact the Data Processor at any time by sending an email to info@serjella.com with the subject “privacy”.

PERSONAL DATA COLLECTED

The categories of personal data that Near East Trading collects and processes when you browse or buy on serjella.com are the following:

we collect the personal data you provide to us when you fill out one of the contact forms;

we collect the personal data you provide us when you request a service offered on serjella.com;

we collect the personal data you provide to us when you sign up for our newsletter service;

we collect information about your browsing on serjella.com, such as the pages you visit and how you interact with the single page and we save this information on our servers;

in the event that you provide to serjella.com personal data of third parties, for example in cases in which you decide to request information on behalf of a friend, upon notification, serjella.com will make sure to deliver the privacy information to the third party at the time of the first communication. We remind you that the use of personal data by third parties is subject to the regulations on the protection of personal data.

We inform you that Near East Trading does not process personal data relating to minors. If you access and use the services offered by Near East Trading you declare that you are of legal age.

PURPOSE OF USE OF PERSONAL DATA

Near East Trading collects and processes your personal data for the following purposes:

  1. subject to your express consent, management of your requests to Azienda Agricola Centonze Antonino, using the personal data you provide to satisfy your requests for information and requests for assistance;
  2. subject to your express consent, provision of the services offered on serjella.com. To this end, Near East Trading needs to collect, in relation to each service and its characteristics, the personal data necessary to perform the service requested by you;
  3. subject to your express consent, we may use the personal data you have provided to us for commercial communications on our products and services in order to update you on news, offers, promotions, and other communications regarding the company and the brands connected to it;
  4. subject to your express consent, we may use your contacts in the context of statistical research, opinion polls, and market research in order to improve our services, our products, our activities, and the relationship with our users;
  5. we process personal data relating to your navigation such as the pages you visit and how you interact with the single page, ie traffic, to an extent strictly necessary and proportionate to ensure network and information security;
  6. subject to your express consent, on the personal data collected, we may use automated or non-automated profiling mechanisms, including analysis of behavior for promotional and advertising purposes; the creation of lists for promotional purposes, for example for the use and activation of personalized and public audiences deemed similar, Google Analytics User-ID profiling tools and similar activities on Facebook,

Google and other adequately selected third parties and which offer a suitable guarantee of compliance with the rules on the processing of personal data; the creation of lists for commercial communication; the creation of lists for sending newsletters; the development of profiles for the provision of targeted and customized services for the customer’s needs; In relation to all the activities indicated above, we will process your personal data mainly through IT and electronic tools, in full compliance with current legislation on the subject.

LEGAL BASIS OF THE PROCESSING

We process your personal data only in the presence of one of the conditions provided for by current legislation, and specifically: for the conclusion and execution of a contract to which you are a party.

When we process your data for the conclusion of the purchase contract of which you are a part, we take care to use only the minimum information necessary for the execution of the same.

This basis legitimizes the processing of personal data that takes place in the following activities:

– conclusion and execution of a purchase contract for the products offered on serjella.com

– provision of services offered on serjella.com

– management of your requests by our offices.

The provision of your personal data for these activities is a contractual obligation. You are free to communicate your data to us or not, but in the absence of the requested data, it will not be possible for us to conclude or execute the contract and your requests.

This means that you will not be able to purchase the products and you will not be able to use the services of Near East Trading and that Near East Trading will not be able to manage your requests; to follow up on a legal obligation.

You are free to decide whether to conclude a contract and whether or not to communicate your data to us, but if you conclude it, your data will be necessary and will be processed to fulfill the aforementioned legal obligations to which Near East Trading is bound.

for our legitimate interest.

Some of your personal data in case of purchase of products on serjella.com may be processed to carry out anti-fraud activities: we have a legitimate interest in carrying out this activity to prevent and prosecute any fraudulent activities.

based on your consent.

We will carry out the following treatments only if you have given us your express consent: carrying out marketing activities and opinion polls and market research; analysis of your browsing and consumption habits in the use of your Near East Trading profile,

in order to personalize your experience on our Site.

Providing us with your personal data for these activities is absolutely optional. You are free to provide us with your data for these purposes or not, but in the absence of the same, it will not be possible to carry out marketing activities, opinion polls, and market research, and to analyze your habits.

WHO PROCESSES THE DATA

Your personal data will be processed by the internal staff of Near East Trading specifically trained and authorized to process. Your personal data will also possibly be transmitted to third parties that we use to provide our services or carry out our activities; these subjects have been adequately selected and offer a suitable guarantee of compliance with the rules on the processing of personal data.

These subjects have been designated by Neat East Trading Company, carry out their activities according to the instructions given by Near East Trading and under its control.

Your data may be transmitted to the police forces and to the judicial and administrative authorities, in accordance with the law, for the detection and prosecution of crimes, the prevention, and protection from threats to public security, to allow Near East Trading to ascertain, exercise or defend a right in court, as well as for other reasons related to the protection of the rights and freedoms of others.

HOW LONG DO WE KEEP THE DATA

We keep your personal data for a limited period of time, which varies according to the type of activity that involves the processing of your personal data.

After this period, your data will be permanently deleted or in any case, made irreversibly anonymous.

Your personal data is stored in compliance with the terms and criteria specified below:

data collected to conclude and execute contracts for the purchase of goods on serjella.com: up to the conclusion of the administrative-accounting formalities.

data used for carrying out market research and surveys for the detection of satisfaction: as long as the User does not request the cessation of the activity.

In any case, for technical reasons, the termination of the processing and the consequent definitive cancellation or irreversible anonymization of the related personal data will be final within thirty days from the terms indicated above.

WITHDRAWAL OF CONSENT, ACCESS TO DATA, AND OTHER RIGHTS

You can exercise your rights at any time with reference to the specific processing of your personal data by Near East Trading.

Find below their general description and how to exercise them. Access your data and modify it: you have the right to access your personal data and to request that it be corrected, modified, or integrated with other information.

If you wish, we will provide you with a copy of your data in our possession. If you wish, we will provide you with a copy of your data in our possession. Withdrawing your consent You can revoke at any time a consent you have given for the processing of your personal data in relation to any activity for marketing purposes.

Upon receiving your request, we will promptly cease the processing of your personal data based on this consent, while different treatments or based on other assumptions will continue to be carried out in full compliance with the provisions in force.

Opposition to the processing of your data: you have the right to object at any time to the processing of your personal data carried out on the basis of our legitimate interest, explaining the reasons that justify your request; before accepting you, Near East Trading will have to evaluate the reasons for your request. Delete your data: in the cases provided for by current legislation, you can request the deletion of your personal data.

Once your request has been received and examined, if legitimate, we will promptly cease processing and delete your personal data. Request that the processing of your personal data is temporarily limited: in this case Near East Trading will continue to keep your personal data but will not process them unless it is subject to your different request and the exceptions provided by law. You can obtain the limitation of the processing when you contest the accuracy of your personal data, when the processing is unlawful but you oppose the cancellation of your data when your data no longer serve us but you need it to exercise your right in court and when you object to the processing, during the period in which we evaluate the reasons for your request.

Request your data or transfer them to a person other than Near East Trading (“right to data portability”). You can request to receive your data that we process based on your consent or on the basis of a contract with you in a standard format. If you wish, where technically possible, we can, upon your request, transfer your data directly to a third party indicated by you. In order to exercise some of your rights described above, you can send an email to info@serjella.com with the subject “privacy”. To ensure that our users’ data are not infringed or illegitimate by third parties, before accepting your request to exercise one of the rights indicated, we will ask you for some information to be sure of your identity.

SECURITY MEASURES

We protect your personal data with specific technical and organizational security measures, aimed at preventing your personal data from being used illegitimately or fraudulently. In particular, we use security measures that guarantee: the pseudonymization or encryption of your data; the confidentiality, integrity, availability of your data as well as the resilience of the systems and services that process them; the ability to restore data in the event of a data breach. Furthermore, Near East Trading undertakes to test, verify and regularly evaluate the effectiveness of technical and organizational measures in order to guarantee continuous improvement in the safety of treatments.

COMPLAINTS

If you believe that the processing of your personal data has been carried out illegitimately, you can lodge a complaint with one of the competent supervisory authorities for compliance with the rules on the protection of personal data. In Italy, the complaint can be presented to the Guarantor for the Protection of Personal Data. More information on the methods of presentation is available on the website of the Guarantor, at http://www.garanteprivacy.it.

CHANGES TO THIS NOTICE

The constant evolution of our services may lead to changes in the characteristics of the processing of your personal data described so far. Consequently, this privacy statement may undergo changes and additions over time, which may also be necessary for relation to new regulatory interventions regarding the protection of personal data. We, therefore, invite you to periodically check the contents: where possible, we will try to promptly inform you about the changes made and their consequences. The updated version of the privacy policy, in any case, will be published on this page, indicating the date of its last update.